
Justin Ham
General Manager
Justin is an eclectic and widely experienced hospitality manager. With more than 18 years in the industry and experience with 4 celebrated brands, he has a wealth of operational knowledge to pull from. As part of the pre-opening team for Hotel Covington, he helped create the ambiance that sets Hotel Covington apart.
With a welcoming smile and an eager ear Justin continues to develop a winning team held to the highest of standards. He would tell you that “Hospitality starts at Home”, and for many, this is most evident in his attention to their lives. His example has helped fashion a crew that exemplifies care and thoughtfulness. From reservation to check out, he monitors the details of each guest and takes pride in their delight with our “House”. He is quick to find a solution to any problem and can be counted on to marry creativity with business.
While Justin makes everyone feel like family, the spark in his eye comes from his own beautiful wife and their 2 children. He is an avid soccer fan and supporter of FC Cincinnati. As a lifelong resident of Covington, he is looking forward to greater things from the hotel and will continue to blaze a trail for the boutique experience.